Job Details
Job Description

This position is open until filled.

Title: Agency Communication Officer

Position Classification: Business Officer
Department: General Administration

Reports to: Executive Director
Regular Full-Time (40 hours/week) Albany Office; Exempt


OCWCOG manages a variety of local, State, and Federal programs to serve residents, local governments, and businesses in our tri-County Region. OCWCOG is recognized by the State of Oregon as an Area Commission on Transportation (ACT) and a Type B Medicaid Transfer Agency. Additionally, the association is recognized by the Federal Government as an Area Agency on Aging (AAA), an Economic Development District (EDD), an Economic Development Revolving Loan Fund Coordinator, a U.S. Department of Agriculture Revolving Loan Agency, and staffs the two Metropolitan Planning Organizations (MPOs) in the Region. These designations increase OCWCOG’s ability to serve our communities’ needs.


As an Oregon intergovernmental entity, in addition to the programs and services that OCWCOG is required by State or Federal contract to provide, OCWCOG helps businesses find appropriate capital; facilitates seniors and persons with disabilities plan for independent living; coordinates local road improvement priorities; and assists with administration and technical support for its member governments.


Each program works towards OCWCOG’s mission of helping the Region’s communities collaborate to solve problems and connect member governments, businesses, and individuals with a wide array of resources.


Plans and executes internal and external public information activities of the Council of Governments, including production of staff messages, newsletters, program brochures, audio-visual presentations, and news releases.

Performs position duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engages in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations. Develops good working relationships with division and agency staff and supervisors through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrates openness of constructive feedback and suggestions, to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere. Regular attendance is required to meet the demands of this job and to provide necessary services.


50% External Communications

    • Develops an agency external communications plan and calendar.
         o Evaluates communication activities, makes recommendations to change communications strategies as needed.
           o Works to ensure clarity and consistency of messages
          • Executes assigned components of the communications plan, including, but not limited to, news releases, Council of Governments newsletter(s),            annual report, brochures, periodic reports specifically to each member government, etc.
            • Update and expand OCWCOG online presence
                 o Maintain records of media coverage, gather and report on analytics and metrics
                   o Manage OCWCOG social media strategy
                     o Update and maintain content on internet site
                    • Coordinates agency events as directed.
                         o Represents the Council of Governments at selected meetings and events.
                        • Assist with fund raising efforts
                          • Facilitate adoption of the agency “Brand”.

                          40% Internal Communications

                          • Develops an agency internal communications plan and calendar.

                             o Assists with a variety of communications to staff (including email messages, all-staff meetings, monthly themes etc.)

                             o Works with internal sub-committees to ensure relevant information is

                                getting to staff.

                          • Update content on intranet site.

                          • Represent the Director at assigned meetings

                          • Develops, implements, and maintains Agency communications policy and procedure

                          10% Other Job Duties

                          • Performs other related duties as assigned.

                          SUPERVISION RECEIVED:  Receives general supervision from the Executive Director.

                          SUPERVISORY RESPONSIBILITIES:  None.

                          MINIMUM QUALIFICATIONS

                          Experience & Training

                          Completion of Bachelor's Degree in Business or Public Administration, Public Relations, Marketing, Journalism Communications, or the Behavioral or Social Sciences or related degree and one year training and/or experience in preparing newsletters, reports and news releases; 

                          OR any satisfactory equivalent combination of education, training, and experience which demonstrates the knowledge, skills and abilities to perform the duties of the job.

                          Knowledge, Skills and Abilities

                          Knowledge of:

                          • Structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
                          • A wide range of writing techniques to inform and persuade different audiences with various levels of comprehension.
                          • Media production, communication and dissemination techniques and methods including alternative ways to inform and entertain via written, oral and visual media.
                          • Human behavior and performance; individual differences in ability, personality and interests; and learning and motivation.
                          • Typical administrative systems and procedures for operating business software such as desk top publishing, word processing and office filing systems.
                          • Techniques of publishing and layout for newsletters, news articles and press releases.
                          • Theories, principles and techniques of organizational and interpersonal communication. Methods and techniques of data gathering and analysis of public opinion, including statistical analysis techniques.

                          Skill to:
                          • Write so that an audience with different levels of comprehension or interest can understand the material.
                          • Transmit information by spoken word so that an audience with differing levels of comprehension can understand the presentation.
                          • Explain points of view in structured and unstructured situations.
                          • Interact with others and avoid offense in dealing with people.
                          • Work with people having similar interests to attain mutual positive ends.
                          • Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
                          • Consider the relative costs and benefits of potential actions to choose the most appropriate one.
                          • Gather, evaluate and interpret data to arrive at valid conclusions.
                          • Identify sources of information, what kinds of information are needed and apply different methods of collecting data.

                          Licenses, Certificates, & Other Requirements

                          Valid Oregon Driver’s License or the ability to travel over the tri-county area.

                          Position requires successful completion of a criminal history check and driving check.

                          This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position.  Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

                          Requirements are representative of minimum levels of knowledge, skills and abilities. To successfully perform this job, the employee will possess the abilities or aptitudes to perform each duty proficiently.

                          WORKING ENVIRONMENT
                          Work is performed primarily in an office environment utilizing a personal computer, telephone and a variety of office equipment.  Position requires sitting for long periods of time and performing extensive computer work.  Occasional travel may be required to monitor Providers, attend meetings and/or trainings.

                          COMPENSATION PACKAGE

                          Starting salary is $28.85 - $40.50/hourly DOQE. A step increase will be awarded upon successful completion of a probationary period (typically six months), and then annually thereafter to the top of the range. OCWCOG offers an attractive benefits package including:

                          Retirement – OCWCOG pays both the employer’s percentage, and employee’s six percent (6%) contribution into the Oregon Public Employees System (PERS). In addition to PERS, OCWCOG pays into Social Security. 
                          Insurance – For select plans, OCWCOG currently pays one hundred percent (100%) of the insurance premiums for the employee and their eligible dependents. The insurance package includes medical, prescription, dental and vision coverage, alternative care, life, accidental death and dismemberment, as well as short-term disability and long-term disability.
                          Holiday Leave – OCWCOG provides eleven and one half (11 ½) fixed holidays, plus two (2) personal days during each fiscal year.
                          Additional Benefits – Deferred compensation options, Long-term care Insurance, Employee Assistance Program, Credit Union memberships, and options to participate in pre-tax Health Savings Account or Flexible Spending Account.
                          Sick Leave – Full-time employees accrue eight (8) hours of sick leave each month.
                          Vacation Leave – Full-time employees accrue vacation leave each month according to the following schedule:
                                      0-36 months              -  8 hours/month
                                    37-72 months              - 10 hours/month
                                  73-144 months              - 14 hours/month
                                145 months and above     - 16 hours/month

                          GENERAL INFORMATION

                          Possess a valid Oregon Driver’s License, or have the ability to obtain reliable transportation in order to travel throughout the three-county area is required.

                          If you are offered employment, the offer will be contingent upon the outcome of a criminal records check, and the information will be shared with Human Resources. Any criminal history will be reviewed and could result in the withdrawal of the offer or termination of employment.

                          TO APPLY:  To apply scroll down to the bottom and click Apply

                          You must submit the following application materials to be considered as a viable candidate:

                          1. A current resume that clearly describes your experience, skills, and/or knowledge related to the requirements of the position and demonstrates that you meet qualifications of the position listed above.

                          2. A cover letter explaining how your background, experience and training qualify you for this position. Please describe your experience and training specifically as they relate to the Minimum Qualifications.

                          If you are an eligible veteran and wish to claim veterans’ preference points AND you also meet the minimum qualifications for this position, the points will be added to your score. To receive veterans’ preference points, you MUST attach to your application materials the following required documentation:

                          • A copy of your DD214/DD215 form; OR a letter from the US Dept of Veteran’s Affairs indicating you receive a non-service connected pension for the five (5) point preference.
                          • A copy of your DD214/DD215 form; AND a copy of your veteran’s disability preference letter from the Dept. of Veterans’ Affairs for the ten (10) point preference.

                          If you have any questions please contact HR at   In the subject line please include the position title and the posting number.

                          To apply scroll down to the bottom and click Apply.

                          The Position Number for this position is 202208.