Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all of the qualifications, they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don’t meet every minimum qualification described or are unsure if your experience could be considered related experience. Bilingual English/Spanish Encouraged
ABOUT OREGON CASCADES WEST COUNCIL OF GOVERNMENTS (OCWCOG)
OCWCOG manages a variety of local, State, and Federal programs to serve residents, local governments, and businesses in our tri-County Region. OCWCOG is recognized by the State of Oregon as an Area Commission on Transportation (ACT) and a Type B Medicaid Transfer Agency. Additionally, the association is recognized by the Federal Government as an Area Agency on Aging (AAA), an Economic Development District (EDD), an Economic Development Revolving Loan Fund Coordinator, a U.S. Department of Agriculture Revolving Loan Agency, and staffs the two Metropolitan Planning Organizations (MPOs) in the Region. These designations increase OCWCOG’s ability to serve our communities’ needs.
As an Oregon intergovernmental entity, in addition to the programs and services that OCWCOG is required by State or Federal contract to provide, OCWCOG helps businesses find appropriate capital; facilitates seniors and persons with disabilities plan for independent living; coordinates local road improvement priorities; and assists with administration and technical support for its member governments.
Each program works towards OCWCOG’s mission of helping the Region’s communities collaborate to solve problems and connect member governments, businesses, and individuals with a wide array of resources.
TITLE: Volunteer Coordinator
CLASS: Administrative Assistant
Program: Senior & Disability Services
1 Regular Part-Time (24 hrs/wk)
Summary of Position
The Volunteer Coordinator will help recruit, retain, and recognize volunteers for a variety of departmental programs. The Volunteer Coordinator will work closely with the SDS Program Director, various Program Supervisors, staff and volunteers to manage, oversee, and assign volunteers to various needed volunteer roles throughout the agency. The position reports to the SDS Program Director. A high level of organization, great interpersonal skills, an interest in doing a variety of tasks, and a sense of humor coupled with a desire to work with and on behalf of older adults are key for a successful match for this job.
Performs position duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engages in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations. Develops good working relationships with division and agency staff and supervisors through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrates openness of constructive feedback and suggestions to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere. Regular attendance is required to meet the demands of this job and to provide necessary services. This position is a Mandatory Reporter by statutory requirements.
ESSENTIAL JOB DUTIES
25% Volunteer Recruitment
- Create volunteer recruitment materials and distribute in the communities in a variety of ways to reach a broad audience.
- Understand the various programs volunteers are involved with to accurately match volunteers with the best opportunity.
- Attend volunteers and other recruitment events to inform community about organizational volunteer opportunities.
25% Volunteer Training and Onboarding
- Respond to applications for volunteering in a timely way, building the relationship with people who want to serve.
- Make sure proper paperwork is completed.
- Gather and maintain information about volunteers’ skills, availability, and goals; match volunteers with appropriate opportunities based on this data.
- Conducts criminal history background checks on volunteers pursuant to State statutes.
- Maintain volunteer management database and other data concerning volunteer program (training will be available).
25% Volunteer Appreciation/ Retention
- Follow up with volunteers after placement to assure things are going well.
- Support volunteers who have questions or concerns.
- Provide information to the Director about any higher level issues.
- Assist with volunteer retention, recognition and appreciation events and activities.
20% Update Literature and Documentation
- Responsible for, with the support of management, creating and updating literature to support volunteer programming such as, manuals, outreach materials, applications, and fliers.
- 5% OTHER JOB DUTIES
Participates in staff meetings and other training events • Performs other related duties as assigned by supervisor.
- WORKING ENVIRONMENT
Work is performed primarily in an office environment with routine computer and telephone usage. Position requires sitting and typing for long periods of time and performing extensive computer work. Occasional travel throughout the three-county area may be required to pick up meeting supplies, or run errands for the program, attend trainings, or visit other COG work sites.
SUPERVISION RECEIVED: Receives general supervision from the Senior and Disability Program Director through written procedures, staff meetings, and consultation.
SUPERVISORY RESPONSIBILITIES: While direct supervision of staff is not a responsibility of this position, the incumbent is responsible for recruiting, hiring, training, and supervising the work activities of non-paid volunteers.
Experience & Training
Completion of high school or equivalent, and two years experience which demonstrates knowledge, skills, and abilities of the position; Prior non-profit experience working with volunteers highly desirable, volunteer or paid supervisory position, preferably with the elderly, plus experience in working with older adults; OR any satisfactory equivalent combination of education, training, and experience which demonstrates the knowledge, skills, and abilities to perform the duties of the job.
Knowledge, Skills and Abilities
- Proficient in customer service and problem resolution.
- Understanding of rules related to confidentiality and HIPAA.
- Strong verbal and written communication skills.
- Excellent organizational, planning, and prioritization skills.
- Excellent interpersonal skills.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to work effectively both independently and as part of a team.
- Commitment to maintaining donor, volunteer and participant confidentiality.
- Possess a general understanding of the needs and challenges of older adults.
- Ability to work independently, diplomatically, and handle multiple projects and a high volume of work.
- Ability to recruit, train, and supervise volunteers.
- Ability to exercise good time management skills to accomplish both daily tasks and ongoing projects.
- Ability to get along well with others demonstrated by excellent interpersonal skills.
- Ability to maintain accurate records.
Licenses, Certificates, & Other Requirements
Possession of a Valid Oregon Driver’s License, or the ability to obtain reliable transportation in order to travel throughout the three-county area.
Position requires successful completion of a criminal history.
Must obtain DHS certification to conduct background checks within 60 days of employment.
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
Requirements are representative of minimum levels of knowledge, skills and abilities. To successfully perform this job, the employee will possess the abilities or aptitudes to perform each duty proficiently.
Starting salary is $18.02- $24.12/hourly DOQE. A step increase will be awarded upon successful completion of a probationary period (typically six months), and then annually thereafter to the top of the range. OCWCOG offers an attractive benefits package including:
Retirement – OCWCOG pays both the employer’s percentage, and employee’s six percent (6%) contribution into the Oregon Public Employees System (PERS). In addition to PERS, OCWCOG pays into Social Security.
Insurance – For select plans, OCWCOG currently pays one hundred percent (100%) of the insurance premiums for the employee and their eligible dependents. The insurance package includes medical, prescription, dental and vision coverage, Basic life, accidental death and dismemberment, long term disability .
Holiday Leave – OCWCOG provides eleven and one half (11 ½) fixed holidays, plus two (2) personal days during each fiscal year.
Additional Benefits – Deferred compensation options, Long-term care Insurance, Employee Assistance Program, Credit Union memberships, and options to participate in pre-tax Health Savings Account or Flexible Spending Account.
Sick Leave – Full-time employees accrue eight (8) hours of sick leave each month.
Vacation Leave – Full-time employees accrue vacation leave each month according to the following schedule:
0-36 months - 8 hours/month
37-72 months - 10 hours/month
73-144 months - 14 hours/month
145 months and above - 16 hours/month
This position is represented by the Service Employees International Union (SEIU).
You must submit the following application materials to be considered as a viable candidate:
1. A completed application and current resume that clearly describes your experience, skills, and/or knowledge related to the requirements of the position and demonstrates that you meet qualifications of the position listed above.
2. A cover letter explaining how your background, experience and training qualify you for this position. Please describe your experience and training specifically as they relate to the Minimum Qualifications.
If you are an eligible veteran and wish to claim veterans’ preference points AND you also meet the minimum qualifications for this position, the points will be added to your score. To receive veterans’ preference points, you MUST attach to your application materials the following required documentation:
• A copy of your DD214/DD215 form; OR a letter from the US Department of Veteran’s Affairs indicating you receive a non-service connected pension for the five (5) point preference.
• A copy of your DD214/DD215 form; AND a copy of your veteran’s disability preference letter from the Dept. of Veterans’ Affairs for the ten (10) point preference.
OCWCOG provides veterans’ preference in employment to all eligible veterans. For more information, please go to the State website:
OCWCOG is an equal opportunity/ affirmative action employer and is strongly committed to enhancing the diversity of its workforce. Assistance will be provided in the recruitment, application and selection process to applicants with disabilities who request such assistance. Please call (541) 967-8720 as early as possible regarding any assistance you may require.
If you have any questions please contact HR at email@example.com. In the subject line please include the position title and the posting number.
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The Posting Number for this position is 202331