Title: Adult Protective Services Half time Screener, Half time investigator JP#202017 Regular Full-Time (40 hrs/wk) Albany/Toledo
Position
Classification: Adult Protective Service
Specialist
Department: Senior and Disabilities Services Division
Reports to: Senior and Disability Services Program Supervisor
or Program Manager
ABOUT OREGON CASCADES WEST COUNCIL OF
GOVERNMENTS (OCWCOG)
OCWCOG manages a variety of local, State, and
Federal programs to serve residents, local governments, and businesses in our
tri-County Region. OCWCOG is recognized by the State of Oregon as an Area
Commission on Transportation (ACT) and a Type B Medicaid Transfer Agency.
Additionally, the association is recognized by the Federal Government as an
Area Agency on Aging (AAA), an Economic Development District (EDD), an Economic
Development Revolving Loan Fund Coordinator, a U.S. Department of Agriculture
Revolving Loan Agency, and staffs the two Metropolitan Planning Organizations
(MPOs) in the Region. These designations increase OCWCOG’s ability to serve our
communities’ needs.
As an Oregon intergovernmental entity, in
addition to the programs and services that OCWCOG is required by State or
Federal contract to provide, OCWCOG helps businesses find appropriate capital;
facilitates seniors and persons with disabilities plan for independent living; coordinates
local road improvement priorities; and assists with administration and
technical support for its member governments.
Each program
works towards OCWCOG’s mission of helping the Region’s communities collaborate
to solve problems and connect member governments, businesses, and individuals
with a wide array of resources.
SUMMARY OF POSITION
Completes intake and triage of complaints of abuse
against people with disabilities and older adults as required under state and
federal mandate. Provides back up support for abuse investigation, intervention,
and reporting.
Investigates, provides intervention and
reporting of abuse against people with disabilities and older adults as
required under state and federal mandate.
ESSENTIAL JOB DUTIES
APS Screener
Receive
reports of abuse and neglect and make determination if report rises to a level
that should be assigned for investigation.
Enter
and maintain accurate data in state screening systems
Complete
back up investigations of protective service and abuse/neglect allegations for
elderly persons and/or people with disabilities in the community, at
community-based care facilities, and nursing facilities.
Respond
to referrals of protective service and abuse for elderly persons with
disabilities in accordance with Oregon Administrative Rules.
Provide
comprehensive assessment and crisis intervention services for protective
service/abuse situations for elderly persons and people with disabilities as
needed including arranging for medical care, alternative living arrangements
and other needed services.
Complete
clear and concise abuse reports which may be used in legal and corrective
action proceedings in a timely manner and in accordance with Oregon Revised
Statutes and Oregon Administrative Rule.
Refer
protective service/abuse cases to ongoing case management or other services
following crisis resolution, as appropriate.
Conduct
comprehensive initial assessment and periodic review of needs for individuals
in risk management category. Develops individualized
plans in collaboration with other community agencies and resources to reduce
risk to the client.
Accompanies
local law enforcement as required.
Coordinate
with volunteer’s agencies to provide services to risk management clients.
Coordinate
actions with law enforcement personnel, District Attorney, or other community
partners to arrange for victim’s safety and security.
Work
with client, family and other community resources to resolve ongoing case
problems.
Serve
as a resource to providers, case managers, other public agencies and the
public.
Make
presentations and conducts abuse prevention and education outreach as required.
Participate
on Multidisciplinary Team.
Complete
and submit appropriate reports as required.
ESSENTIAL JOB DUTIES
Investigator
ESSENTIAL
JOB DUTIES
- Completes investigation of protective
service and abuse/neglect allegations for elderly persons and/or people with
disabilities in the community, at community-based care facilities, and nursing
facilities.
- Responds to referrals of protective service
and abuse for elderly persons with disabilities in accordance with Oregon
Administrative Rules.
- Provides comprehensive assessment and
crisis intervention services for protective service/abuse situations for elderly
persons and people with disabilities as needed including arranging for medical
care, alternative living arrangements and other needed services.
- Completes clear and concise abuse reports which
may be used in legal and corrective action proceedings in a timely manner and
in accordance with Oregon Revised Statutes and Oregon Administrative Rule.
- Refers protective service/abuse cases to
ongoing case management or other services following crisis resolution, as
appropriate.
- Conducts comprehensive initial assessment
and periodic review of needs for individuals in risk management category. Develops individualized plans in
collaboration with other community agencies and resources to reduce risk to the
client.
- Accompanies local law enforcement as
required.
- Coordinates with volunteers agencies to
provide services to risk management clients.
- Coordinates actions with law enforcement
personnel, District Attorney, or other community partners to arrange for
victim’s safety and security.
- Works with client, family and other community
resources to resolve ongoing case problems. Serves as a resource to providers,
case managers, other public agencies and the public.
Makes
presentations and conducts abuse prevention and education outreach as required.
Participates
on Multidisciplinary Team.
Completes and submits appropriate reports as required.
OTHER JOB DUTIES
Provide backup support to unit staff as
directed by supervisor.
May
assist Case Managers in Medicaid eligibility process. If assigned, completes eligibility in full,
including all necessary paper work and MMIS documents.
Attend meetings, staffing and training as
directed by supervisor
Perform resource development activities.
Other related duties as assigned by
supervisor.
WORKING ENVIRONMENT
Work involves frequent
travel to make home or facility visits and potential exposure to diseases,
unsanitary conditions, and traffic hazards. Environmental conditions may
include exposure to bodily waste, illegal drug/use manufacture, communicable
diseases, and presence of weapons and or vicious animals.
Work involves potential
risk to worker safety due to hostile, possibly violent persons.
Work may involve travel
and/or investigative work after hours.
SUPERVISION RECEIVED:
Receive supervision
from the Senior and Disability Services Program Supervisor or Program Manager
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM QUALIFICATIONS
Experience & Training
Bachelor’s
degree with emphasis in human, social, behavioral, or criminal sciences. Course work in social services, geriatrics, and
health care OR
Experience
providing a knowledge of medical terminology affecting protected populations
and/or investigative processes; OR
Any
satisfactory equivalent combination of education, training and experience which
demonstrates the knowledge, skills and abilities to perform the job.
Knowledge, Skills and Abilities
Knowledge
of the elderly and/or people with disabilities and familiarity with the
problems and issues confronting vulnerable populations in the local community;
Knowledge
of community resources;
Knowledge
of confidentiality rules regarding client and provider records and
investigations, including HIPAA regulations;
Knowledge
of legal requirements regarding guardianships, conservatorships, power of
attorney, advance directives, restraining orders, commitment hearings, and
related matters.
Knowledge
of the principals, methods and practices of investigation such as planning
inquiries, interviewing witnesses, and preserving evidence;
Knowledge
of, and ability to, operate a personal computer;
Knowledge
of, and experience in, Microsoft software;
Ability
to effectively communicate orally and in writing, including the ability to
write thorough, complex, and accurate investigative reports;
Strong
interpersonal and problem solving skills and the ability to resolve conflicts
effectively;
Skills
and ability to respond and work effectively with angry and hostile clients,
client representatives and service providers;
Ability
to communicate effectively with attorneys and law enforcement in verbal and
written formats and provide occasional testimony during legal proceedings;
Ability
to work with: (1) individuals who abuse alcohol and/or drugs, (2) individuals
who are noncompliant with medical treatment, and (3) individuals with
Alzheimer’s disease or other dementing illnesses;
Ability
to assess individuals in their own home to determine appropriate service and/or
community referral;
Ability
to work effectively with representatives of other social agencies, and members
of the public;
Ability
to work effectively with clients and to use good judgment in handling
individual case problems;
Ability
to interact and work with a culturally diverse population;
Ability
to identify complex problems and review related information to develop and
evaluate options and implement solutions;
Ability
to exercise good time management skills in order to accomplish both daily tasks
and on-going projects;
Ability
to maintain accurate, up-to-date records and to prepare accurate reports;
Ability
to work independently, organize and structure work, handle multiple projects
and a high volume of work;
Ability
to initiate own work with minimum supervision.
Ability
to establish and maintain positive and effective working relationships with
staff, consumers, other agencies and the general public.
Ability
to prepare and deliver effective presentations.
Skills
in performing psychosocial assessments.
Licenses,
Certificates, & Other Requirements
Possession
of a Valid Oregon Driver’s License, or have the ability to obtain reliable
transportation in order to travel throughout the three-county area.
Position requires
successful completion of a criminal history and driving record check.
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
Requirements are representative of minimum levels of knowledge, skills and abilities. To successfully perform this job, the employee will possess the abilities or aptitudes to perform each duty proficiently.
COMPENSATION PACKAGE
Starting salary is $24.31- $32.59/hourly DOQE. A step increase will be awarded upon successful completion of a probationary period (typically six months), and then annually thereafter to the top of the range. OCWCOG offers an attractive benefits package including:
Retirement – OCWCOG pays both the employer’s percentage, and employee’s six percent (6%) contribution into the Oregon Public Employees System (PERS). In addition to PERS, OCWCOG pays into Social Security.
Insurance – For select plans, OCWCOG currently pays one hundred percent (100%) of the insurance premiums for the employee and their eligible dependents. The insurance package includes medical, prescription, dental and vision coverage, alternative care, life, accidental death and dismemberment, as well as long-term care.
Holiday Leave – OCWCOG provides ten and one half (10 ½) fixed holidays, plus two (2) personal days during each fiscal year.
Additional Benefits – Deferred compensation options, Long-term care Insurance, Employee Assistance Program, Credit Union memberships, and options to participate in pre-tax Health Savings Account or Flexible Spending Account.
Sick Leave – Full-time employees accrue eight (8) hours of sick leave each month.
Vacation Leave – Full-time employees accrue vacation leave each month according to the following schedule:
0-36 months - 8 hours/month
37-72 months - 10 hours/month
73-144 months - 14 hours/month
145 months and above - 16 hours/month
GENERAL INFORMATION
This position is represented by the Service Employees International Union (SEIU), pursuant to Article 14 of the Collective Bargaining Agreement.
TO APPLY
You must submit the following application materials to be considered as a viable candidate:A current resume that clearly describes your experience, skills, and/or knowledge related to the requirements of the position and demonstrates that you meet qualifications of the position listed above.
A cover letter explaining how your background, experience and training qualify you for this position. Please describe your experience and training specifically as they relate to the Desired Attributes.
If you are an eligible veteran and wish to claim veterans’ preference points AND you also meet the minimum qualifications for this position, the points will be added to your score. To receive veterans’ preference points, you MUST attach to your application materials the following required documentation:
• A copy of your DD214/DD215 form; OR a letter from the US Dept of Veteran’s Affairs indicating you receive a non-service connected pension for the five (5) point preference.
• A copy of your DD214/DD215 form; AND a copy of your veteran’s disability preference letter from the Dept. of Veterans’ Affairs for the ten (10) point preference.
If you have any questions please contact HR at hrrecruit@ocwcog.org. In the subject line please include the position title and the posting number.
To apply scroll down to the bottom and click Apply.
The Position Number for this position is 202017.