ABOUT
OREGON CASCADES WEST COUNCIL OF GOVERNMENTS (OCWCOG)
OCWCOG
manages a variety of local, State, and Federal programs to serve residents,
local governments, and businesses in our tri-County Region. OCWCOG is
recognized by the State of Oregon as an Area Commission on Transportation (ACT)
and a Type B Medicaid Transfer Agency. Additionally, the association is
recognized by the Federal Government as an Area Agency on Aging (AAA), an
Economic Development District (EDD), an Economic Development Revolving Loan
Fund Coordinator, a U.S. Department of Agriculture Revolving Loan Agency, and
staffs the two Metropolitan Planning Organizations (MPOs) in the Region. These
designations increase OCWCOG’s ability to serve our communities’ needs.
As an Oregon
intergovernmental entity, in addition to the programs and services that OCWCOG
is required by State or Federal contract to provide, OCWCOG helps businesses
find appropriate capital; facilitates seniors and persons with disabilities
plan for independent living; coordinates local road improvement priorities; and
assists with administration and technical support for its member governments.
Each program works towards OCWCOG’s mission of helping the
Region’s communities collaborate to solve problems and connect member
governments, businesses, and individuals with a wide array of resources.
Title: In-Home Assistant JP 202050
Position
Classification: In Home Assistant
Department:
Senior and Disability Services (Toledo or Albany)
Reports
to: Senior and Disability Services
Program Manager
SUMMARY OF POSITION
Provides unit administrative support functions for In-Home
Services Program. Maintains current,
accurate provider files. Acts as a QED
to initiate criminal-records checks for client-employed provider applicants. Provides data entry, form completion, claims
review, technical assistance and general resolution for CEP screens and MMIS
systems.
ESSENTIAL JOB DUTIES
Performs position duties in a manner which promotes customer
service and harmonious working relationships, including treating all persons
courteously and respectfully. Engages in
effective team participation through willingness to assist and support
co-workers, supervisors, and other work related-associations. Develops good
working relationships with division and agency staff and supervisors through
active participation in accomplishing group projects and in identifying and
resolving problems in a constructive manner. Demonstrates openness of
constructive feedback and suggestion, in an effort to strengthen work
performance. Contributes to a positive, respectful and productive work
atmosphere. Regular attendance is required to meet the demands of this job and
to provide necessary services.
Provides application and instructions to potential HCWs, accepts
and processes HCW applications.
Monitors initial and ongoing initiation of background checks
processed by DHS Background Check Unit (BCU) CRIMS system. Explains fingerprint process and assists with
directing potential or renewing HCWs to field print locations or local law
enforcement. Assists with directing any
received finger print cards to the BCU.
- Processes all related service plan
authorizations to create various vouchers, mails task lists and notification of change in hours
to HCWs.
Processes
service plan authorization to enter in care plans into MMIS. Resolves MMIS billing problems.
Provides,
coordinates and schedules orientation training for all new providers. Processes all related paperwork.
Provides
ongoing information and assistance with HCW questions regarding the payment
system, and voucher questions. Directs
HCWs questions to other appropriate resources when necessary.
Maintains
HCW files.
Completes
HCW employment verification requests.
OTHER
JOB DUTIES
Arranges
for training for Home Care Workers.
Provides
backup support to other unit staff as directed by supervisor.
Maintain
confidentiality of client and provider information in accordance with HIPAA
rules
Performs
other related duties as assigned by supervisor.
SUPERVISION
RECEIVED
Receives
general supervision from the Senior and Disability Services Program Manager.
SUPERVISORY
RESPONSIBILITIES: None
WORKING ENVIRONMENT
Work
is performed primarily in an office environment utilizing a personal computer,
telephone and a variety of office equipment.
Position requires sitting for long periods of time and performing
extensive computer and telephone work.
Occasional travel may be required to attend meetings, pick up meeting
supplies, or run errands for the program.
MINIMUM
QUALIFICATIONS
Experience & Training
Graduation
from high school or equivalent, and three years experience; OR, any
satisfactory equivalent combination of education, training, and experience
which demonstrates the knowledge, skills and abilities to perform the duties of
the job.
Knowledge, Skills and Abilities
Excellent
knowledge of business English, spelling and punctuation;
Considerable
knowledge of modern office practices and procedures;
Knowledge
of confidentiality rules regarding client and provider records, including HIPAA
regulations;
Knowledge
of general bookkeeping procedures;
Ability
to understand verbal and written operating instructions and procedures and to
initiate suggestions for appropriate involvement;
Ability
to read, prepare and understand statistical reports and recognize mathematical
and/or data entry errors;
Ability
to work with other staff and the public in a courteous and efficient manner;
Ability
to identify and refer significant policy inquiries to supervisor;
Ability
to work independently and handle multiple projects and a high volume of work;
Ability
to initiate own work with a minimum of supervision;
Ability
to operate a variety of standard office machines and equipment;
Ability
to operate a multi-line telephone system;
Ability
to communicate well orally and in writing;
Ability
to type accurately;
Ability
to use, and knowledge of, personal computers and word processing and data base
software;
Skills
in performing detailed and complex clerical tasks.
Licenses, Certificates, & Other Requirements
Possession
of a Valid Oregon driver’s license or ability to travel throughout a two county
area.
Position
requires successful completion of a criminal history, driving record check, and
fingerprinting.
Must
become QAD Certified within 60 days of employment in order to conduct criminal
history checks.
This
job description in no way states or implies that these are the only duties to
be performed by an employee occupying this position. Employees are required to follow any other
job-related instructions and to perform any other job-related duties requested
by their supervisor.
Requirements
are representative of minimum levels of knowledge, skills and abilities. To successfully perform this job, the
employee will possess the abilities or aptitudes to perform each duty
proficiently.
COMPENSATION
PACKAGE
Starting salary is $17.07 - $22.84/hourly DOQE. A step increase will be awarded
upon successful completion of a probationary period (typically six months), and
then annually thereafter to the top of the range. OCWCOG offers an attractive
benefits package including:
Retirement – OCWCOG pays both the employer’s percentage, and employee’s
six percent (6%) contribution into the Oregon Public Employees System (PERS).
In addition to PERS, OCWCOG pays into Social Security.
Insurance – For select plans, OCWCOG currently pays one hundred percent
(100%) of the insurance premiums for the employee and their eligible
dependents. The insurance package includes medical, prescription, dental and
vision coverage, life, accidental death
and dismemberment, long term disability.
Holiday Leave – OCWCOG provides ten and one half (10 ½) fixed holidays,
plus two (2) personal days during each fiscal year.
Additional Benefits – Deferred compensation options, Long-term care
Insurance, Employee Assistance Program, Credit Union memberships, and options
to participate in pre-tax Health Savings Account or Flexible Spending Account.
Sick Leave – Full-time employees accrue eight (8) hours of sick leave
each month.
Vacation Leave – Full-time employees accrue vacation leave each month
according to the following schedule:
0-36
months
- 8 hours/month
37-72
months
- 10 hours/month
73-144 months
- 14 hours/month
145 months and
above - 16 hours/month
GENERAL
INFORMATION
This position is represented by the Service Employees International Union
(SEIU), pursuant to Article 14 of the Collective Bargaining Agreement.
TO APPLY
You must submit the following application materials to be considered as a
viable candidate:
1.
An application and current resume
that clearly describes your experience, skills, and/or knowledge related to the
requirements of the position and demonstrates that you meet qualifications of
the position listed above.
2.
A cover letter explaining how your background, experience and training
qualify you for this position. Please describe your experience and training
specifically as they relate to the Minimum Qualifications.
If you are an eligible veteran and wish to claim veterans’ preference points
AND you also meet the minimum qualifications for this position, the points will
be added to your score. To receive veterans’ preference points, you MUST attach
to your application materials the following required documentation:
• A
copy of your DD214/DD215 form; OR a letter from the US Department of Veteran’s
Affairs indicating you receive a non-service connected pension for the five (5)
point preference.
• A copy of your DD214/DD215 form; AND a copy of your veteran’s disability
preference letter from the Dept. of Veterans’ Affairs for the ten (10) point
preference.
OCWCOG
provides veterans’ preference in employment to all eligible veterans. For more information, please go
to the State website:
OCWCOG is an
equal opportunity/ affirmative action employer and is strongly committed to
enhancing the diversity of its workforce. Assistance will be provided in
the recruitment, application and selection process to applicants with
disabilities who request such assistance. Please call (541) 967-8720 as early as possible
regarding any assistance you may require.
If you have any questions please contact HR at hrrecruit@ocwcog.org.
In the subject line please include the position title and the posting number.
To
apply scroll down to the bottom and click Apply.
The
Position Number for this position is 202050.